Privacy Policy

1. Introduction

ZincirX ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our blockchain-based supply chain management platform.

2. Information We Collect

2.1 Wallet Information

• Wallet addresses (public blockchain addresses)
• Network information (Scimatic network interactions)
• Transaction signatures for authentication

2.2 Business Information

• Company name and business category
• Tax identification numbers (when provided)
• Business profile information
• Email addresses for notifications

2.3 Supply Chain Data

• Template and batch information
• Step execution data and timestamps
• Media files and documentation
• Location data (when provided)

2.4 Technical Information

• Browser type and version
• Device information
• IP addresses
• Usage analytics and performance data

3. How We Use Your Information

3.1 Platform Operation

• Authenticate users via wallet signatures
• Manage supply chain templates and batches
• Process and store blockchain transactions
• Provide real-time tracking updates

3.2 Communication

• Send notification emails (when opted in)
• Provide customer support
• Send important platform updates

3.3 Compliance and Security

• Comply with legal requirements
• Prevent fraud and abuse
• Maintain platform security
• Audit and improve our services

4. Blockchain and Data Immutability

ZincirX operates on blockchain technology where certain data is permanently recorded on a decentralized network. Once information is committed to the blockchain, it becomes part of an immutable ledger that cannot be altered, updated, or removed. This ensures data integrity and prevents tampering but means that some information cannot be deleted upon request.

5. Information Sharing

5.1 Public Verification

Batch verification information is publicly accessible via UUID-based URLs to enable product authenticity verification by end consumers and stakeholders.

5.2 Authorized Parties

Supply chain data is shared with authorized stakeholders (manufacturers, distributors, retailers, inspectors) based on role-based access controls and explicit permissions.

5.3 Service Providers

We may share information with trusted service providers who assist in platform operation, including hosting services, analytics providers, and email services, under strict confidentiality agreements.

6. Data Security

We implement appropriate technical and organizational security measures to protect your information:

• Cryptographic security for blockchain transactions
• Secure wallet authentication protocols
• Encrypted data transmission (HTTPS/TLS)
• Access controls and authentication systems
• Regular security audits and updates
• Secure file storage for uploaded media

7. Your Rights and Choices

7.1 Access and Control

• Access your business profile and template data
• Update business information and preferences
• Control notification settings
• Download your supply chain data

7.2 Limitations

Due to the immutable nature of blockchain technology, we cannot modify or delete data that has been committed to the blockchain. However, we can update or delete information stored in our traditional databases, such as business profiles and user preferences.

8. Cookies and Tracking

ZincirX uses essential cookies and session storage to:

• Maintain wallet authentication sessions
• Store language preferences
• Remember user interface settings
• Analyze platform usage (anonymized)

9. International Data Transfers

ZincirX operates on a decentralized blockchain network. Your data may be processed and stored in various locations worldwide as part of the distributed blockchain infrastructure. We ensure appropriate safeguards are in place for international data transfers.

10. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Blockchain data is retained permanently due to its immutable nature. Traditional database information is retained for reasonable periods based on business needs and legal requirements.

11. Children's Privacy

ZincirX is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us through our support channels available on the ZincirX platform.